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Product Questions/Answers (v1.1.1) for Magento

Questions and Answers for Magento
15 days money back guaranteeLifetime free updatesLifetime bug fix guaranteeEasy installation

Sometimes your customers are just a step away from purchasing, yet they lack some information about a product or want to make sure they have selected the right one. Help your customers and enlarge your sales with Questions and Answers extension.

So what you get when you install it:

  • Your customers can ask questions directly on products’ pages. A good way for them to dispel their doubts. Plus ability for all customers to see questions instead of asking the same things personally.
  • Your customers can reply questions. Let your customers help each other and share their experience and knowledge.
  • Your guests will get privileges depending on settings. Select if your guests can see questions and answers, can reply questions. Captcha is included for such cases to avoid spamming.
  • Your customers can evaluate questions and answers. They can mark them as being helpful, not helpful or inappropriate.
  • Sorting and paging, great modern sliding effects. Customers can sort out questions to have more answers, to have the most helpful answers, etc. When they ask a new question or add a new reply AJAX is used. No page reloads. A sliding effect opens up additional forms directly under the list of questions.
  • Moderation. Administrators can choose if questions and answers are approved automatically, or if they need manual moderation. Any question or answer can be edited. Administrator can add links, images, video to answers.
  • Admin’s help. Administrators can add their own questions and answers. Use any nick you want to imitate a customer’s question or reply.
  • Questions and Answers Management. In admin area you will have several lists so that it is convenient to administrate questions and replies. If a customer marks a question or answer as inappropriate, they also go to a special list for admin to check.
  • Design. You will have several pre-created design schemes to meet your website better.
  • Adding Q&A block to your website. The block with questions and answers can be included into template and become a part of product pages. Or if you use another our extension - Product Tabs Slider - make Q&A block one of the tabs so that your product pages are well-organized and convenient to read.


  • Both admin and customers ask questions
  • Both admin and customers reply
  • Visitors can ask question and reply - depending on settings
  • Questions and answers visible immediately or go to pre-moderation
  • Admins can edit both questions and answers
  • Convenient moderation tools. Full control
  • Great design and effects (AJAX, no page reloading)
  • Q&A block is built in product pages
  • Search questions and answers (NEW)
  • Responsive themes support (NEW)
Product Questions and Answers
Full version for Magento Community Edition
Pack includes:
  • Extension for Magento CE 1.4.x, 1.5.x, 1.6.x, 1.7.x, 1.8.x, 1.9.x
  • License key for 1 Magento Website
  • FREE Support
  • Documentation
Full Regular$99.00
Need Installation?
4 months(included)
2CO Buy Now Add to Cart
  • Updates
  • Support
  • Money Back
    60 Days
Tutorials and Help


This video is a good quick start:



preview preview preview preview preview preview preview preview preview preview

Customer Reviews

Good extension, excellent support!


This extension allows your customers to ask questions about the product directly from the product page of your Magento store. Whenever a question comes in you will automatically receive an email and you can answer the question from the Magento admin panel. It has some great functionality like customer email subscription to questions/answers, thumbs up/down rating for questions and answers and much more. I'm on Magento CE and use a custom theme and quite some other plugins. IToris support is wonderful, they respond within a few hours and are very helpful! This is definitely a Magento product questions and answers extension I would recommend.

Review by amat1 - Feb 12, 2014

Spent big money on another and switched to Itoris


I wished I would have found this company first because I would easily have an extra $1000 in my pocket. I was using a Q&A from one of the big co. out there but when I found this I just ate the loss and switched. Why? It is faster, cleaner, can be put on a tab and functions better for its purpose then anything out there. Support second to none. I asked for a sidebar top 5 most recent question display and it was whipped up in an hour for a very small fee. You all may enjoy this in the next revision. :) I have nothing but praise for this company, the extensions and support.

Review by perfpcs - Aug 21, 2013

Exellent extension and support!


This is a really good Magento extension. If you need a Magento product questions and answers plugin this is definitely the one to buy! This magento questions and answer module does exactly what it promises. Now my customers can easily ask product questions. I can answer them myself from the admin panel and other visitors of my store can give answers as well. The extension works very smoothly and looks great. You have three build in layouts to choose from and can customize even more in .css file. The support by IToris is excellent. Pre-sales questions were answered very fast (I needed an extra license key for my development domain) and also after purchasing the Magento product questions and answers plugin, my support tickets all were replied within a couple of hours. Upon my request in their forums, the IToris team added some proposed features to the Magento Product Question Answer module and a new version of the extension was released after only two weeks. Pro's: - well build - easy to install via IToris Installer - multiple options can be set from Magento backend - styling is easy to customize in .css file - very fast and dedicated support - affordable, buy once and get lifetime free updates Minor con's: - IToris Installer is easy to use and works flawless, but rules out other ways of installation (FTP/SSH) - some extension code-files are encrypted Definitely worth the money and five stars!

Review by amat1 - Jul 22, 2013

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Questions & Answers

Questions & Answers

T-reb - 11 months ago

Question: Hi,
Is there a way to export the data (questions and answers) from Magento?


ITORIS Team - 11 months ago

Answer: Hello Teri,
You can export all questions and answers using phpMyAdmin. All questions are stored in DB table `itoris_productqa_questions`. All answers are stored in DB table `itoris_productqa_answers`.

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Change Log
+ - new feature
* - bugfix
^ - improvement
- - excluded feature

1.1.1 (2016-10-21)
* Fixed issue with secure Captcha URLs

1.1.0 (2015-11-09)
^ Added compatibility with Magento CE, EE, and patch SUPEE-6788

1.0.18 (2014-12-12)
^ Added responsive themes support

1.0.17 (2014-08-21)
* Fixed a few JS errors
* Fixed backend ticket URL provided in the email to admin

1.0.16 (2014-04-07)
* Fixed issue with Q/A block initialization in IE (when Q/A block loaded via AJAX)

1.0.15 (2014-03-24)
+ Added possibility to search questions and answers

1.0.13 (2014-02-07)
+ Converted inputbox into textarea for question and answer in backend for ease of use

1.0.12 (2014-02-04)
* Fixed htmlentities (PHP 5.3, PHP 5.4 support)

1.0.11 (2013-11-25)
* Fixed issue with charset encoding

1.0.10 (2013-08-05)
^ HTML Tags allowed for answers posted by admin (links, images, flash can be added to answers)

1.0.9 (2013-07-09)
^ SEO optimization
^ Auto scrolling to the "answer form"
+ Ability for visitors to rate a question/answer or set flag "inappropriate"
+ Added "be the first to ask question" link if no questions posted yet
+ Ability for visitors to subscribe to any question and receive answers by email

1.0.8 (2013-05-28)
* Fixed ACL roles

1.0.7 (2013-02-01)
^ Improved extension's structure. All html moved from .php to .phtml
+ Added URL anchors for questions, pages and modes. Allows navigating to a question/answer directly via the copied URL
+ Added easily customizable "Simple" color theme
* Q/A lists in backend made clickable
* Added "Save & Continue Edit" button to the question/answer edit page

1.0.6 (2012-06-20)
* Fixed SQL bug on the Edit Question page in backend

1.0.5 (2012-05-07)
^ Added compatibility with Magento CE 1.7, EE 1.12

* Fixed an AJAX bug of filtering questions on the frontend and navingating between pages

* Fixed message 'Answer/Question has been sent for moderation' when manual approval is enabled

1.0.2 (2011-10-21)
* Fixed bug with the database table prefix
* Fixed alphabetical sorting for questions
^ Improved the loading of images
+ Added possibility to connect questions with several products
+ Added possibility to subscribe to newsletters when adding question on frontend
+ Added possibility for guests to receive answers by email on their questions

* Fixed installation script for Magento 1.6
* Fixed error rating calculation in the backend
* Fixed sliding effect for "ask a new question" and "answer question" actions
^ No pager is show for the list of questions if there is one page only
* Fixed Captcha if __SID is enabled in URLs

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