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Magento Help Desk - Settings and Configuration Video Tutorial

Written by ITORIS Team, 2012-04-05   

Feature-rich support system out of the box for MagentoFeatures:

  • Support form - converted from contact form, additional form in customers' accounts, ability to convert Questions&Answers form on products' pages to support form
  • Access settings for customers (logged in/not logged in customers)
  • Support management - departments, operators' assigning
  • Advanced email notifications' system
  • Support statistics in admin area
  • Email replies to be converted to support tickets (customers)
  • Cron to close support tickets on time schedule

Check the Magento Help Desk - Settings and Configuration

All our Extensions for Magento