Remember Me
Log in

Magento Help Desk - Overview Video Tutorial

Written by ITORIS Team, 2012-04-05   

The Advanced Help Desk is a full functional support system for Magento. Features:

  • Support form - converted from contact form, additional form in customers' accounts, ability to convert Questions&Answers form on products' pages to support form
  • Access settings for customers (logged in/not logged in customers)
  • Support management - departments, operators' assigning
  • Advanced email notifications' system
  • Support statistics in admin area
  • Email replies to be converted to support tickets (customers)
  • Cron to close support tickets on time schedule

Check the Magento Help Desk - Overview

All our Extensions for Magento