Email templates are the skeletons of your emails. They will contain the subject, the email of the “author” (administrator’s email or support email, etc.), the text of the email and dynamic variables, that will be substituted with the data, entered to the forms.

To create/edit email templates please open your form and select Tools -> Email Templates from Smart Former Gold’s menu:

On the left you will see the list of available templates. To edit one of the existing ones please click it.

The mail part contains the full text and data of the selected email template. There is the header, where you can select, if the email should be HTML or plain text. You can add the alias of the template, Subject, From information, CC and BCC here as well.

The area for text is the WYSIWYG. Please add the text of email here. Then add the dynamic variables from the drop down “Insert Fields”. This drop down contains all elements of your form. When you add an element as variable, in the real email user will see the data, which has been entered in this filed, instead of the variable.

E.g. You text is Dear {user_name}

Where {user_name} is the name of the field from you form, where users add their name. Then in the real email a user will see Dear John Smith

To create a new template please select New Document icon in the WYSIWYG. Create the template and save it by pressing Save icons in the WYSIWYG. All templates that have been edited should be saved as well.

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